Fund collection methods

Introduction

WorldFirst supports more than 20 currencies with a variety of local or cross-border collection methods. Our collection products and services fits the needs of enterprises or sellers who do business locally and globally.
With the ability provided by the WorldFirst Receiving Account, you can receive funds from a variety of sources, including:
  • 120+ approved online marketplaces (such as Amazon)
  • Approved payment service providers (such as Stripe)
  • Same-name top-up (Your company's or your own bank account)
  • Third-party accounts (other businesses accounts)
  • Tax refunds (VAT returns)
Before starting to use the fund collection feature, make sure you have:
Note:
  • The avaliablity of these funding source will be subjected to client's account type. Your receiving accounts will list all supported methods for collection and might vary per currency and account location.
  • WorldFirst does not permit clients to accept funds from individual sources. To protect your account against fraud, we may occasionally request additional information before releasing a payment. You will need to provide supporting documents, such as invoices, contracts, etc. If you have any questions, feel free to contact us.

Top-up from your own account

Same-name top-up

With the same-name top-up feature, WorldFirst allows you to top up your World Account from your own external bank account. This secure, verified method lets you add funds via bank transfer to perform foreign exchange conversions or make global payments to third parties.
To use this feature, your external bank account must be under the same name as your WorldFirst account (e.g., your personal name or the business name registered).
You may be asked to upload a bank statement to verify that the account belongs to you, which usually just takes one business day. Once approved, your bank transfer top-ups can be processed swiftly.
Follow this guide for the detailed steps to top-up your World Accounts.

Direct Debit

If you're a user registered in the United Kingdom, you'll also be able to top-up via direct debit, which allows you to transfer funds in GBP from your authorised external bank accounts directly into your WorldFirst account.
As long as your bank account and the WorldFirst account shares the same owner, transactions can be authorized directly in the portal without needing to go to the external bank.
Please refer to the How do I top-up my World Account for the detailed steps.

Transfer from another World Account

If your payer is also a WorldFirst user, they can make a transfer directly to your World Account. This fund transfer that happens between World Account will not be charged any transaction fees. You will be able to receive the full payment amount for free and it will reflects in your World Account balance in real-time.
To do so, you have to provide your payer with your World Receiving IDs, which is your account details that can be found under "Your Details" on the top-right corner of the portal homepage.
Looking for an easier way for your payers to make payments? Know more about our feature called "Request to pay".

Collect from third-party platforms

WorldFirst supports fund collection from a variety of third-party platforms:
  • Online marketplaces (e.g,: Amazon)
  • Payment service providers and gateways (e.g,: Stripe)
  • Freelancer platforms (e.g,: Upwork, Malt)
The third-party platforms listed in the below table are some of the most commonly encountered. If you want to get the full list or have one in mind to be added, kindly contact your account manager.
Please note that the collection methods may be vary due to individual platforms' policies. We recommend you to read the respective guide created particularly for each approved platform in our Help Center.
Contact us if you have any concerns or questions about other types of payments you would like to receive, or if you need to receive funds from anywhere else.